Terms & Conditions

APPLICATION OF THESE CONDITIONS

These terms and conditions apply to all contracts for the sale of goods and provision of services by Instyle Hifi. Any amendments, alterations, waivers, or cancellations of these terms will only be binding if confirmed in writing by the company. The customer acknowledges that no employee or agent of the company is authorized to make any representations, warranties, or promises regarding the goods or the sale of the goods, except as explicitly stated in these terms and conditions.

Inconsistencies

In cases where the supply of goods or services is purported to be made based on or subject to terms and conditions other than those outlined in these conditions, the purchaser acknowledges and agrees that such other terms and conditions will be disregarded and will not form a part of the contract, unless the supplier explicitly agrees otherwise in writing.

Acknowledgement

The purchaser acknowledges and agrees that:

1. The liability of the supplier under these conditions is solely the responsibility of the supplier.
2. The obligations accepted by the purchaser and the warranties made by the purchaser are done so for the benefit of the supplier and all related bodies corporate of the supplier.

Acceptance of Orders

Payments are to be made to the company without any deductions or discounts, except as specified in these terms or in the relevant invoice or statement. It is understood that all goods remain the property of Instyle Hifi until the invoice is fully paid. The following conditions apply to orders:

1. A deposit of 35% of the invoice price must be paid upon placing an order.
2. For custom-made goods or non-stocked items, a 50% deposit is required.
3. The remaining balance of the invoice price must be paid in full prior to delivery. It is important to note that Instyle Hifi retains the right to cancel an order at any time without notice, and in such cases, a full refund will be provided to the customer.

Stock Availability

Not all products displayed on our website are held in stock at our premises. Some items are supplied on a special-order basis and will be ordered from the manufacturer or authorised distributor once a customer places an order with us. In the event that the manufacturer or distributor is unable to supply the product within a reasonable timeframe, we will notify the customer and offer the option of an alternative product of comparable specification and value, or a full refund, at the customer’s choice.

Terms of payment

The following terms of payment apply:

1. Cash with order: Payments can be made in cash at the time of placing the order.
2. Credit card: Payments can be made using a valid credit card.
3. Bank deposit: Payments can be made by depositing funds directly into the company's bank account.
4. Bank or personal cheque: Payments can be made by issuing a bank or personal cheque. It is important to note that in the case of cheque payments, the cheques must clear in full before the goods are released. These are the accepted methods of payment, and customers are advised to choose the most convenient option for their orders.

Inspection of Goods

It is important to note the following regarding the inspection of goods:

1. Inspection by the Customer: The customer is responsible for inspecting the goods upon collection or delivery.
2. Notice of Non-Compliance: If the customer finds that the goods do not comply with the relevant specifications or descriptions, written notice must be given to the company within 3 days after collection or delivery.
3. Deemed Acceptance: If the customer fails to provide written notice of non-compliance within the specified timeframe, the goods are considered to have been accepted in good order and condition. This clause emphasizes the importance for customers to promptly inspect the goods upon receipt and notify the company of any non-compliance within the designated timeframe to ensure appropriate action can be taken.

Delivery and Risk

The following terms and conditions apply to delivery and risk:

1. Delivery Timeframe: Instyle Hifi will make every reasonable effort to deliver the goods by the specified date, but it does not guarantee delivery on that particular date unless otherwise agreed upon in writing.
2. Liability for Delay: Instyle Hifi is not liable for any loss or damages resulting from late or early delivery, unless otherwise agreed upon in writing.
3. Delivery Confirmation: Delivery of the goods is considered to be completed when the goods are unloaded from the delivery vehicle or placed on the purchaser's or their nominated carrier's premises.
4. Unspecified Delivery Date: If no specific delivery date has been agreed upon in advance, the goods will be supplied to the purchaser as soon as practicable after the order has been accepted by Instyle Hifi.
5. Transfer of Risk: The risk associated with the goods transfers to the purchaser at the time of delivery.
6. 6. Deemed Delivery: Delivery to the purchaser is deemed to occur at the time of delivery to the purchaser, their agent, or the nominated carrier. These provisions outline the responsibilities and liabilities of both Instyle Hifi and the purchaser regarding the delivery and risk associated with the goods.

Passing of Property

The following provisions outline the passing of property from the supplier to the purchaser:

1. Supplier's Rights: The supplier's rights under this clause secure their right to receive payment for all goods sold under the contract, as well as any other amounts owed to the supplier under this contract or any other contract.
2. Application of Payments: All payments received from the purchaser must be applied in accordance with section 14(6)(c) of the Personal Property Securities Act (PPSA).
3. Retention of Title: The purchaser acknowledges that legal title and property in the goods remain with the supplier until payment is received in cleared funds for all sums owed to the supplier, whether under the contract or otherwise.
4. Separate Storage: The purchaser is required to keep the goods separate from other goods and store them in a way that clearly identifies them as supplied by the supplier.
5. Limitations on Sale: The purchaser is not allowed to sell the goods except in the ordinary course of their business.
6. Remedies for Non-Payment: If the purchaser fails to pay any amount owing to the supplier by the due date, the supplier has the right to recover and resell any goods in which property has not yet passed to the purchaser. The supplier may enter the premises where the goods are located, remove them, and take possession without committing trespass. The purchaser also indemnifies the supplier from any loss incurred due to the exercise of these rights.
7. Supremacy of Clause 8: If there is any inconsistency between the supplier's rights under this clause and their rights under Chapter 4 of the PPSA, this clause prevails.
8. Security Interest: The purchaser acknowledges and warrants that the supplier has a security interest in the goods and any proceeds until title passes to the purchaser.
9. Reasonable Requirements: The purchaser must cooperate and do anything reasonably required by the supplier to protect the supplier's rights under this clause. These provisions aim to protect the supplier's rights and interests in the goods until full payment is received from the purchaser. It is important for the purchaser to comply with these terms to ensure a clear understanding of ownership and to avoid any potential disputes or issues.

Cancellations

The following conditions apply to cancellations of orders:

1. Cancellation, Modification, or Deferral: No order can be canceled, modified, or deferred without the prior written consent of the company. The decision to grant such consent rests solely with the company.
2. Restocking Fee: If the company agrees to cancel an order, it has the option to charge a 25% restocking fee on the canceled items. These conditions highlight that canceling an order requires obtaining written consent from the company. The company retains discretion in granting or denying such requests. Additionally, if the company agrees to cancel the order, it may choose to apply a restocking fee amounting to 25% of the canceled items' value.

Force Majeure

The following provision outlines the company's limitation of liability in the event of a breach of contract due to circumstances beyond its control:

1. Limitation of Liability: The company will not be held liable for any breach of contract caused by any matter or thing beyond its control.
2. Examples of Events: These matters or things include, but are not limited to: a. Transport stoppages or transport breakdown b. Fire, flood, earthquake, or other acts of nature c. Strikes, lock-outs, work stoppages, or labor disputes d. Wars, riots, or civil commotion e. Intervention or action by a public authority f. Explosion or accident The purpose of this provision is to protect the company from liability in situations where it is unable to fulfill its contractual obligations due to unforeseen events or circumstances beyond its control. These events are commonly referred to as force majeure events. If such an event occurs, the company will not be held responsible for any resulting breach of contract.

Warranty

The warranty terms for all goods supplied by the company are as follows:

1. Manufacturer's Warranty: All goods provided by the company are covered by the warranties specified by the manufacturer. The specific details and duration of these warranties may vary depending on the product.
2. Product Standards: The goods supplied by the company adhere to the product standards set forth by the manufacturer. These standards ensure the quality, functionality, and performance of the products. It is important to note that the exact terms and conditions of these warranties, including any limitations or exclusions, are determined by the manufacturer. The company acts as a distributor or reseller of the goods and will provide support and assistance in the warranty process as required. Customers should refer to the documentation provided by the manufacturer or contact the company for further information regarding the specific warranty coverage for any purchased goods.

Installation

This Terms & Conditions Agreement (the "Agreement") governs the installation services provided by Instyle HIFI ("Company") for Home Theatres, Star Ceilings, Recliners, Projectors & Screens. By scheduling or allowing the installation services to be performed, the Customer agrees to be bound by the terms and conditions outlined herein.

• Scope of Services: The Company agrees to provide installation services for home theatres and star ceilings at the location designated by the customer (the "Customer").
• Acceptance of Terms: By scheduling or allowing the installation services to be performed, the Customer acknowledges that they have read, understood, and agree to be bound by this Agreement. If the Customer does not agree with any part of these terms, they must not proceed with the installation services.
• Access to Premises: The Customer agrees to provide the Company's installers with safe and unobstructed access to the installation location at the scheduled date and time. Failure to provide access may result in an additional charge of $350 for rescheduling of the installation.
• Product Readiness: The Customer agrees to ensure that the designated installation location is prepared and ready for the installation of the home theatre and star ceiling components. This includes clearing the area of any obstacles and ensuring that the necessary utilities (such as electrical outlets) are available and accessible in the appropriate locations.
• Payment Terms: Payment for the installation services must be made in full no later than 14 days prior to the scheduled installation date. Failure to provide payment within this timeframe may result in the cancellation or rescheduling of the installation appointment.
• Installation Warranty: The Company warrants that the installation services will be performed in a professional and workmanlike manner. If any issues arise due to defects in workmanship within a specific warranty period of 30 days, the Company will, at its discretion, repair or re perform the installation services at no additional cost to the Customer.
• Customer Responsibilities: The Customer acknowledges that certain responsibilities fall upon them, including:
  • Providing accurate and complete information regarding the installation location, room dimensions and any special requirements.
  • Ensuring that the home theatre and star ceiling components are suitable for the intended purpose and compatible with the installation location.
  • Notifying the Company of any changes or delays to the scheduled installation appointment.
• Cancellation and Rescheduling: The Customer may cancel or reschedule the installation appointment by providing advance notice to the Company. Cancellations made within a specified timeframe may be subject to a cancellation fee of $350.
• Installation Process: Instyle HIFI will exercise utmost care during the installation process. However, it may be necessary to create access holes to accommodate cables and speakers. Please note that Instyle HIFI will not be responsible for any restoration work required if access holes are created.
• Ceiling Height Surcharge Notice: Ceiling heights exceeding 3.2 metres that require scaffolding or non-standard extension ladders will incur an additional fee. Providing inaccurate or incomplete ceiling height information will not exempt you from these charges.
• Additional Installation Work: If there is a need for additional installation work on-site beyond what has been agreed upon initially, the customer must contact Instyle HIFI for further discussion and agreement. Any additional work may incur extra charges and should be mutually agreed upon before proceeding.
• Electrical Work: Instyle HIFI is not responsible for any electrical work associated with the installation. It is the responsibility of the customer to ensure that all necessary power points are provided for the installation to proceed smoothly. These terms and conditions are in place to clarify the responsibilities of both Instyle HIFI and the customer regarding the installation process. It is recommended that customers review and agree to these terms before proceeding with the installation services provided by Instyle HIFI .
• Limitation of Liability: In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the installation services, except as provided by applicable law.

If the Customer has any questions or concerns about this Agreement or the installation services, they may contact the Company by calling 1300 410 499. By scheduling or allowing the installation services to be performed, the Customer signifies their acceptance
of these terms and conditions.

Intellectual Property

The following provision outlines the responsibilities and obligations of both the supplier and the purchaser regarding intellectual property:

1. Supplier's Intellectual Property: Any technical information, knowledge, or processing methods shared by the supplier with the purchaser, whether orally or in writing, will remain the property of the supplier. The purchaser is obligated to treat this information as strictly confidential and shall not use, sell, transfer, or disclose it to any third party without prior written consent from the supplier.
2. Warranty Against Infringement: The purchaser warrants that any designs or instructions provided to the supplier will not infringe upon the patents, trademarks, designs, or copyrights of any other individual or entity ("intellectual property"). The purchaser agrees to indemnify the supplier against any claim arising from the infringement of intellectual property by the supplier in connection with the supplied goods.
3. Claim of Infringement: If a claim arises or is likely to arise against the supplier for infringement of intellectual property due to the supply of goods, the supplier may immediately terminate or suspend the contract. This provision ensures that the supplier's intellectual property rights are protected, and the purchaser assumes responsibility for any intellectual property infringement resulting from their designs or instructions. It also establishes the supplier's right to address any potential intellectual property claims that may arise.

Tax and Duties

The following provision outlines the responsibility of the purchaser to pay taxes, duties, levies, and other government fees and charges related to the goods:

1. Liability for Taxes and Duties: The purchaser is responsible for all applicable taxes, including Goods and Services Tax (GST), duties, levies, and any other government fees and charges associated with the purchase of goods.
2. Exclusion from Quoted Prices: Unless explicitly stated otherwise, the prices quoted for the goods do not include any taxes, including GST, duties, levies, or other government fees and charges. The purchaser should consider these additional costs when reviewing the quoted prices. By clearly stating this provision, it establishes that the purchaser assumes the responsibility for paying any applicable taxes, duties, levies, and government fees related to the purchase of goods. It also clarifies that the quoted prices are exclusive of such charges unless specified otherwise.

Goods and Services Tax

The following provisions address the application of Goods and Services Tax (GST) in relation to the supply of goods:

1. Inclusion of GST: If any supply of goods under the contract is considered a taxable supply as per the GST Law, the price for the goods will be increased to include the GST amount payable by the supplier in respect of that supply.
2. Calculation of Rebates, Discounts, and Price Reductions: Any rebates, discounts, or other reductions in price will be calculated based on the GST-exclusive price. Additional agreements between the parties include:
   1. Provision of Tax Invoices and Adjustment Notes: The supplier is required to provide tax invoices and, if applicable, adjustment notes to the purchaser in the form prescribed by or for the GST Law.
   2. Exclusion of GST from Reimbursement or Indemnification: Any costs that are required to be reimbursed or indemnified by the purchaser to the supplier will not include any amount representing GST for which an input tax credit can be claimed within the meaning of the GST Law. By including these provisions, it is established that if the supply of goods is subject to GST, the price will be adjusted accordingly. It also clarifies that rebates, discounts, and other price reductions will be calculated based on the GST-exclusive price. The supplier is obligated to provide the necessary tax invoices and adjustment notes, and any reimbursement or indemnification costs will exclude any GST amount eligible for input tax credit.

Transport

The transportation provisions outlined state the following:

1. Request for Alternative Delivery Means: If the purchaser requests delivery using a method other than the one typically used by the supplier, the purchaser is responsible for covering all additional costs associated with the chosen means of transportation.
2. Supplier's Discretion for Alternative Transportation: If, within a period of 4 weeks after the goods become available for dispatch, the supplier is unable or finds it impractical to transport the goods using the means chosen by the purchaser, the supplier has the right to transport the goods using any means it deems suitable. In summary, these provisions establish that if the purchaser requests a specific delivery method other than the supplier's standard method, the purchaser will be responsible for the associated costs. However, if the chosen method becomes impractical or unavailable, the supplier has the discretion to choose an alternative means of transportation.

Other Delivery Provisions

The "Other Delivery Provisions" section contains the following terms:

1. Partial Deliveries: Delivery may occur in multiple lots, at different times, and through separate deliveries or shipments. Each lot must be accepted and paid for by the purchaser, regardless of any late delivery or non-delivery of other lots. In other words, partial deliveries are permissible and should be treated as separate transactions.
2. Nominated Delivery Date: If the supplier grants the purchaser the ability to nominate a delivery date, the chosen date cannot exceed 60 days after the expected date of goods manufacturing, as communicated by the supplier to the purchaser. By setting this condition, the supplier seeks to ensure that the nominated delivery date aligns reasonably with the manufacturing timeline. To summarize, these provisions allow for delivery in multiple lots, independent of each other, with the requirement that each lot is accepted and paid for individually. Additionally, if the purchaser is given the option to select a delivery date, it must be within 60 days of the expected date of goods production.

Product Specifications and Design Changes

The clause regarding product specifications and design changes states the following:

1.  Supplier's Authority to Make Changes: The supplier has the authority to make changes or improvements to the design or specifications of the goods at any time without providing prior written notice to the purchaser, unless there is a separate written agreement stating otherwise. In essence, this provision grants the supplier the discretion to modify the design or specifications of the goods without informing the purchaser in advance, unless there is a written agreement specifying otherwise. The intention behind this clause is to allow the supplier flexibility in making improvements or adjustments to the product without being bound by the requirement to notify the purchaser beforehand. However, it is always preferable to have written agreements in place to clarify any exceptions or limits to this provision.

International Buyers 

The section pertaining to international buyers includes the following stipulations:

1. Payment Method: If the purchaser is located outside of Australia or is not an Australian company, payment for the goods must be made via bank deposit. This requirement implies that alternative payment methods, such as credit cards or checks, may not be accepted for international buyers in this particular scenario.
2. Delivery Arrangements: If the purchaser requires the goods to be delivered outside of Australia, they are responsible for organizing courier pick-up from their own location. In other words, the purchaser is tasked with arranging transportation from their premises to the desired destination, rather than relying on the supplier to handle the shipment.
3. Taxes and Fees: The purchaser bears the responsibility for all taxes, duties, levies, and other government fees and charges associated with the goods. This means that any applicable import duties, customs fees, or taxes imposed by the destination country would be the purchaser's responsibility to pay. In essence, the purchaser is liable for any additional costs incurred due to government regulations or import/export requirements. These provisions aim to establish clear guidelines for international buyers, specifying the preferred payment method, delivery arrangement, and the purchaser's responsibility for taxes and fees. It is important for both parties to understand and agree to these terms before entering into any international transactions.

Warranty Services

The section on warranty servicing contains the following terms:

1. Dismantling and Removal: The supplier is not obligated to dismantle or remove any installed products as part of the warranty claim process. In other words, if a warranty claim is made, it is the purchaser's responsibility to arrange for any necessary dismantling or removal of the product.
2. Responsibility for Installed Equipment: The purchaser bears the responsibility for any installed equipment that requires warranty service. This includes organizing transportation or shipment of the equipment to the designated warranty service location.
3. 3. Re-installation: Additionally, the purchaser is also responsible for the re-installation of the equipment after it has undergone warranty servicing. This means that any costs or efforts associated with reinstalling the equipment post-servicing should be borne by the purchaser. These provisions outline that the supplier is not responsible for the dismantling or removal of installed products during the warranty claim process. The purchaser assumes responsibility for managing the logistics of warranty servicing, including the dismantling, removal, transportation, and re-installation of the equipment. It is important for the purchaser to be aware of these responsibilities to ensure a smooth warranty service experience.

Relationship of the Parties

The "Relationship of the Parties" section states the following:

1. No Fiduciary Relationship: The contract does not establish a fiduciary relationship between the parties. This means that the parties involved in the contract do not owe each other any legal duty or obligation arising out of a special relationship of trust and confidence.
2. No Agency, Partnership, or Trust: The contract does not create an agency, partnership, or trust between the parties. It clarifies that the relationship established by the contract is solely for the purpose of executing the terms and conditions of the agreement and does not extend to any broader legal relationships.
3. No Authority to Bind: No party has the authority to bind any other party to the contract. This means that the parties do not possess the power or right to act on behalf of or legally commit the other party without their explicit consent. These provisions aim to clarify the nature of the relationship between the parties involved in the contract. It ensures that no fiduciary duty, agency, partnership, or trust is created unless expressly stated in the contract. It also establishes that the authority to bind another party is not implied or inherent in this agreement.

SIGNIFICANT REGULATORY CHANGES

The provision regarding significant regulatory changes states the following: If there is a significant change in law or regulation, such as the introduction of emission or carbon trading schemes or emissions/carbon taxes, during the term of the agreement:

1. Supplier's Entitlement: The supplier is entitled, subject to the terms of clause 11.1, to increase the price payable by the customer for products.
2. Notice Requirement: The supplier must provide the customer with a written notice at least 10 days in advance of the price increase.
3. Amount of Increase: The price increase will be equal to the additional cost incurred by the supplier in supplying the products to the customer due to the regulatory change. This provision allows the supplier to pass on any additional costs resulting from significant regulatory changes to the customer. Upon occurrence of such changes, the supplier has the right to increase the price of the products being supplied, provided that the notice period and calculation of the increase are adhered to.

Deposits 

The revised "Deposits" clause states that all deposits made by the customer are generally considered strictly non-refundable, unless state or federal laws stipulate otherwise. This update acknowledges that while the default position is that the deposits are non-refundable, there may be situations where state or federal laws supersede this provision and require refunds to be provided under specific circumstances. By incorporating this exception, the clause ensures compliance with applicable legal requirements and allows for the return of deposits if mandated by law. It provides a more balanced approach that takes into account legal obligations while still emphasizing the general non-refundable nature of deposits.

Miscellaneous 

In the "Miscellaneous" section, several important points are outlined:

1. Variation: The supplier has the ability to vary any of the conditions in writing, unless otherwise agreed upon by the parties. This allows for flexibility in modifying the terms of the contract if necessary.
2. Set-Off: The supplier is permitted to set-off any amounts owed by the purchaser under the contract against amounts owed by the supplier to the purchaser. This provides the supplier with the right to offset debts between the parties.
3. Waiver: The waiver by the supplier of any provision or breach of the contract does not constitute a waiver of other provisions. In other words, if the supplier chooses to overlook or not enforce one breach, it does not mean they waive their right to enforce other provisions in the future.
4. Severability: If any provision of the contract is unenforceable or void, whether in whole or in part, for any reason, that provision or part thereof is considered invalid. However, the remainder of the contract remains enforceable.
5. Entire Agreement: The contract, including the details on the purchase order, constitutes the entire agreement between the purchaser and supplier for the supply of goods. This means that any prior agreements or understandings, not included in the contract, are superseded.
6. Governing Law and Jurisdiction: Any dispute arising from the contract is governed by the laws of the state or territory of Australia where the purchase order was received by the supplier. The purchaser agrees to be bound by the jurisdiction of the Federal Courts of Australia.
7. Definitions: The section concludes with definitions of key terms used throughout the conditions, including terms such as "Contract," "Goods," "GST," "Purchase Order," and others. These definitions provide clarity and common understanding of specific terms used in the contract. It is important for both parties to review and understand these provisions as they outline crucial aspects of the agreement and the relationship between the purchaser and the supplier. Legal advice may be sought to ensure full comprehension and compliance with these terms.

Delivery/Return

Instyle Hi Fi strives to make every purchase a happy one.

Please read our Refund, Return Warranty Policy before making a purchase from Instyle Hi Fi, our Outlined are Our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

Always inspect any products that we have delivered to you or that you picked up from the Instyle Hi Fi store, to make sure you are completely satisfied with the condition of the products, including that the products are of merchantable quality.

If you have any questions about this policy, please contact our staff on 1300 410 499 or email enquiry@instylehifi.com.au.

Change of Mind: Please choose carefully as refunds for change of mind would only be accepted with a restocking fee subject to approval. We recommend you carefully choose any products before adding them to your cart and continuing with your order. The restocking fee is 25% if approved.

Goods Damaged in Transit: If any products are delivered damaged, please contact our Customer service Staff as soon as possible. Instyle Hi Fi will organise to have your products returned to Instyle Hi Fi and to arrange for a replacement of your products fast. Damaged products need to be returned in the same condition received by you with all original packaging, accessories and manuals.

Faulty or Non-Working Products: If a product is found to be faulty or not working as intended, Instyle Hi-Fi will provide an exchange or replacement unit, subject to assessment. Claims for faulty or non-working products must be lodged within fifteen (15) days from the date of purchase. The product must be returned after approval with all original packaging, accessories, manuals and proof of purchase. Upon confirmation of the fault, a replacement or exchange will be arranged.

Instyle Hi Fi Security Policy: Instyle Hi Fi uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response
• Your complete credit card number cannot be viewed by Instyle Hi Fi or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAYÂ’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Instyle Hi Fi.

Delivery Charges: Instyle Hi Fi will refund all delivery charges in the event an item has to be returned due to a fault or damage and no replacement items can be found. Delivery refund will only be approved within 14 days of purchase and all original packaging, accessories and manuals are included.

Consumer Guarantees and Your Rights Under the Australian Consumer Law: Refer to Consumer Guarantee laws for more information.

Refunds: Any Refunds will be made by Instyle Hi Fi using the same method of payment used to make your purchase. Refunds will normally be processed within five (5) days.

Instyle Hi Fi reserve the right to refund and cancel any order when the below occurs.

• Grossly incorrect pricing has been listed by accident due to human error.
• Items cannot be fulfilled due to stock issues.
• The sale is considered to be fraudulent and Instyle Hi Fi considers the fulfillment of this sale may harm Instyle Hi Fi.
• You will be contacted by email to explain why a refund has been issued and products not delivered.

Returns and Repairs: Before returning any goods please contact our service team for approval and return merchandise number 1300 410 499

You may also contact Instyle Hi Fi on 1300 410 499 or visit the store where the items were collected. A Instyle Hi Fi team member will help you with any return or repair. This will include inspecting the products, organising for the products to be repaired, or offering you a replacement.

Products need to be returned within a reasonable time period. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.

If any goods cannot be easily returned to the Instyle Hi Fi store, due to where you are located please contact our service staff for help with logistics 1300 410 499

Products returned under warranty will be assessed and/or repaired within a reasonable time period. You will be provided with a repair time after the item is assessed. This time may vary due to reasons beyond our or the manufacturer's control, such as parts availability and incorrect fault advice given.

You may be required to pay labour, assessment or freight costs, such as where goods are assessed to have been damaged by misuse or accident, or where the goods are assessed not to be faulty. We will provide you with a cost if this case arrises.

If any electrical goods that you returned may lose settings or user saved preferences during the resetting and rebooting phases in a repair sequence.

Please note that if you choose to cancel an online order before it has been dispatched and a  request for refund is approved, a 1.4% fee will be applied to your refund amount. This fee covers charges that we are unable to recover from the Visa and Mastercard networks.

Thank you for your understanding.

Purchasing from Instyle Hi Fi is an acceptance of the above policies.

If you have any questions relating to your Order, please contact us on 1300 410 499 or email customer support on enquiry@instylehifi.com.au.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING 

All users of this website are deemed to have accepted and agreed to the following terms and conditions, as well as any other applicable laws. If you do not agree to these terms and conditions, please refrain from using this website.

Copyright: The entire content provided on this website, including text, graphics, and code, is protected under the United States and other copyright laws as a collective work. It is the property of Instyle Hifi. The collective work also includes works that are licensed to Instyle Hifi. All rights are reserved under copyright laws. You are granted permission to electronically copy and print hard copies of portions of this site solely for the purpose of placing an order with Instyle Hifi or purchasing Instyle Hifi products. Additionally, you may display, download, or print limited portions of the material from different areas of the site for your own non-commercial use, or to place an order with Instyle Hifi or purchase Instyle Hifi products, subject to any expressly stated restrictions or limitations pertaining to specific material. However, any other use, including reproduction, distribution, display, or transmission of the content presented on this site, is strictly prohibited unless authorized by Instyle Hifi in writing. You are also obligated not to modify or remove any proprietary notices from materials downloaded from the site.

Trademarks: All trademarks, service marks, and trade names belonging to Instyle Hifi that are used on this website are either trademarks or registered trademarks of Instyle Hifi. Any other trademarks mentioned on the site are the property of their respective owners.

Limitation of Liability: Instyle Hifi shall not be held liable for any special or consequential damages arising from the use of, or the inability to use, the materials on this website or the performance of the products, even if Instyle Hifi has been advised of the possibility of such damages. It is important to note that applicable law may vary and may not allow for the limitation or exclusion of liability for incidental or consequential damages. Therefore, the above limitation or exclusion may not be applicable in your specific circumstances.

Typographical Errors: In the event that a product from Instyle Hifi is mistakenly listed with an incorrect price on the website, Instyle Hifi reserves the right to refuse or cancel any orders placed for the product at the incorrect price. This applies to both confirmed and unconfirmed orders, regardless of whether your credit card has been charged. If your credit card has already been charged and the order is subsequently canceled due to a pricing error, Instyle Hifi will credit the amount of the incorrect price back to your credit card account.

Termination: These terms and conditions apply to you as soon as you access the site or complete the registration or shopping process. Instyle Hifi reserves the right to terminate these terms and conditions, or any part of them, without prior notice at any time and for any reason. It is important to note that the provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous shall continue to be in effect even after the termination of these terms and conditions.

Notice: Instyle Hifi reserves the right to deliver notices to you through various means, including email, general notices on the website, or any other reliable method using the address you have provided to Instyle Hifi. This ensures effective communication between Instyle Hifi and you, the user. Please ensure that the contact information you provide is accurate and up to date to receive important notices from Instyle Hifi.

Miscellaneous: Your use of this site is subject to the laws of the state of New South Wales, Australia, without regard to choice of law provisions, and is not governed by the 1980 U.N. Convention on Contracts for the International Sale of Goods. You agree that any legal proceedings arising directly or indirectly from or related to this site (including but not limited to the purchase of Instyle Hifi products) shall be under the jurisdiction of the state or federal courts located in Sydney, New South Wales. Any claims or causes of action you may have with respect to the site (including but not limited to the purchase of Instyle Hifi products) must be initiated within one (1) year after the claim or cause of action arises. The failure of Instyle Hifi to insist upon or enforce strict performance of any provision of these terms and conditions shall not be considered a waiver of any provision or right. The course of conduct between the parties and trade practices shall not modify any of these terms and conditions. Instyle Hifi has the right to assign its rights and obligations under this Agreement to any third party, at any time, without providing notice to you.

Use of Site: To maintain a respectful and safe environment for all users, it is strictly prohibited to engage in any form of harassment on the site, including via e-mail, chat, or the use of obscene or abusive language. Impersonating others, including Instyle Hifi employees, hosts, representatives, or fellow members or visitors, is also strictly forbidden. Additionally, you are not permitted to upload, distribute, or publish any content on the site that is defamatory, libelous, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable. Such content may constitute or encourage criminal offenses, violate the rights of others, or give rise to liability or violation of any law. Commercial content is not allowed to be uploaded on the site, nor can the site be used for soliciting others to join or become members of any other commercial online service or organization. These guidelines are in place to ensure a positive and respectful user experience for all individuals involved.

Participation Disclaimer: Instyle Hifi does not have the ability to review all communications and materials posted or created by users accessing the site. Therefore, Instyle Hifi does not assume responsibility for the content of these user-generated communications and materials. You acknowledge that Instyle Hifi acts as a passive conduit for the distribution of such content and assumes no obligation or liability in relation to the content or activities on the site. However, Instyle Hifi reserves the right, at its sole discretion, to block or remove communications or materials that it deems to be abusive, defamatory, obscene, fraudulent, deceptive, misleading, in violation of copyrights, trademarks, or other intellectual property rights, or otherwise offensive or unacceptable. This allows Instyle Hifi to maintain a standard of content that aligns with its policies and guidelines.

Indemnification: By using the site, you agree to indemnify, defend, and hold harmless Instyle Hifi and its officers, directors, employees, agents, licensors, and suppliers (referred to as "Service Providers") from any losses, expenses, damages, and costs, including reasonable attorneys' fees, arising from any violation of the terms and conditions outlined or any activity related to your account. This includes but is not limited to negligent or wrongful conduct committed by you or any other person accessing the site using your Internet account. By agreeing to these terms and conditions, you accept the responsibility to compensate and protect Instyle Hifi and its Service Providers from any losses or damages they may incur as a result of your actions or the actions of others using your account.

Third-Party Links: Instyle Hifi may provide links to sites operated by third parties in order to offer additional value to our visitors. However, it is important to note that Instyle Hifi has no control over these linked sites, even if they are affiliated with Instyle Hifi. Each linked site operates independently and has its own privacy and data collection practices. These linked sites are provided solely for your convenience, and you access them at your own risk. While Instyle Hifi takes measures to protect the integrity of its website and the links it includes, we also welcome feedback regarding our own site and the sites we link to, including any issues with specific links. We are committed to maintaining a high standard of quality and appreciate any input that helps us in this effort.

Store Pick-up & PayPal: Please be aware that the pick-up option is not available for purchases made using PayPal. According to the terms and conditions of PayPal, items purchased using PayPal must be delivered to a PayPal-verified address. We apologize for any inconvenience this may cause. If you wish to use the pick-up option, please consider an alternative payment method.