Arcam AVR10 Receiver & KEF Ci200QL 5.1 Speakers Home Theatre System
As low as $10,365.00
Availability: Out of stock
As low as $10,365.00
Availability: Out of stock
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Arcam AVR10 Receiver & KEF Ci200QL 5.1 Speakers Home Theatre System.
Arcam AVR10 7.1.4 Channels AV Receiver features highly efficient Class AB amplification that offers captivating sound with IMAX Enhanced, Dolby Atmos & DTS:X Sound decoding for immersive 3D surround cinematic experience.
KEF Ci200QR In-Ceiling Speaker offering the slimmest possible visible rim around the speaker, the Ci Q Series range gives you tremendous freedom to position the speakers where you please.
KEF Ci Q Series Ci200QL 8-Inch In-Ceiling/Wall Speaker delivers the flawlessly accurate three-dimensional sound you’d expect from the best conventional speakers.
KEF KUBE12b 12-Inch Subwoofer delivers impressive bass to a large area with more depth, fester response and cleaner stage. It features a 12-Inch driver with a built-in Class D amplifier in a sealed cabinet design. The Kube12b utilises a sophisticated iBX, Intelligent Bass Extension, Technology to achieve deeper and cleaner image response, and efficient integration between amplifier, driver and cabinet. With 3 DSP controlled EQ settings, you can optimise your desired listening taste wherever you place your subwoofer.
| Surround Channel Configuration | 5.1 |
|---|---|
| Enclosure type | Sealed (Subwoofer) |
| Frequency Response | 35 Hz - 34 kHz (Ci200QR) | 35 Hz - 34 kHz (Ci200QL) | 22 Hz - 140 Hz (Subwoofer) |
| Power | 150 Watts (Ci200QR, Ci200QL) |
| Woofer Bass Driver Size (mm) | 200 mm (Ci200QR, Ci200QL) | 300 mm (Subwoofer) |
| Tweeter | 25 mm (Ci200QR, Ci200QL) |
| Impedance (Ω) | 8 Ω (Ci200QR, Ci200QL) |
| Sensitivity | 90 dB (Ci200QR, Ci200QL) |
| Subwoofer RMS Power (watts) | 300 Watts |
| Watts RMS per Channel (4 Ω) | 85 Watts |
|---|---|
| Watts RMS per Channel (8 Ω) | 60 Watts |
| AirPlay | AirPlay 2 |
| App Remote Control | Yes |
| Bluetooth® Wireless Technology | Yes |
| Room Calibration & Speaker Optimisation | Yes |
| Warranty | Australian Manufacturer Warranty |
| Optical Digital Inputs | 2 |
|---|---|
| Coaxial Digital Inputs | 4 |
| Analog Inputs | 6 |
| USB A Ports | Yes |
| LAN | Yes |
| AUX IN (Auxiliary Input) | Yes |
| Wireless LAN (Wi-Fi) | Yes |
| 12V Trigger | 2 |
| IR Input/Output | 2 |
| RS-232 Port | Yes |
| Receiver (H×W×D) | 171 × 433 × 425 mm |
|---|---|
| Floorstanding (H×W×D) | 1062 x 244 x 328 mm (ea) |
| Bookshelf (H×W×D) | 303 x 180 x 278 mm (ea) |
| Centre (H×W×D) | 180 × 525 × 214 mm |
| Subwoofer (H×W×D) | 410 x 393 x 410 mm |
A 12V trigger is a control mechanism used in audio/video systems and home automation setups. It involves sending a 12-volt electrical signal (often low voltage) to trigger specific actions in compatible devices. These triggers are commonly used to coordinate the power state and actions of various components in a multimedia or home theatre system. Here's how it generally works:
Control Device (Transmitter): This device, such as an AV receiver, preamplifier, or home automation controller, generates a 12V trigger output signal.
Trigger Cable: A specialised cable with a 3.5mm mono jack on each end is used to carry the 12V trigger signal. One end is connected to the control device's trigger output, and the other end is connected to the trigger input on the target device.
Target Device (Receiver): This device could be a power amplifier, motorised projector screen, motorised curtains, cooling system, or any other equipment that needs to be controlled based on trigger signals.
When the control device sends out the 12V trigger signal, the target device responds accordingly. Common scenarios include:
Power On: When the control device powers on, it sends a 12V trigger signal to the target device, causing it to turn on as well. This is especially useful for amplifiers, subwoofers, or other components that should be active when the system is in use.
Power Off: Conversely, when the control device is powered off, it can send a 12V trigger signal to the target device, prompting it to power down. This ensures that all components shut down in a synchronised manner.
Other Actions: 12V triggers can also be used for actions beyond powering on/off, such as activating ventilation systems, adjusting lighting, or even triggering motorised mechanisms like projector lifts.
This automation simplifies the user experience and ensures that devices work harmoniously without the need for manual intervention. However, it's essential to ensure compatibility between devices, as not all components support 12V trigger functionality. Some systems also offer multiple trigger outputs or inputs, allowing for more complex setups where a single control signal can manage several devices simultaneously.
AirPlay is a wireless technology developed by Apple that allows you to stream audio, video, and other content from Apple devices to compatible speakers, televisions, and other devices. It enables you to share media and mirror your device's screen on larger displays. AirPlay is available on various Apple products, including iPhones, iPads, Mac computers, and Apple TVs.
Here are some key features and uses of AirPlay:
Streaming Audio: With AirPlay, you can wirelessly stream music, podcasts, and other audio content from your Apple device to AirPlay-enabled speakers, sound systems, or smart TVs. This allows you to enjoy your favorite tunes with better audio quality on larger speakers.
Streaming Video: AirPlay also supports streaming video content from your Apple device to an AirPlay-compatible television or projector. This is particularly useful for watching videos, movies, or even mirroring your device's screen onto a larger display for presentations or entertainment.
Screen Mirroring: AirPlay supports mirroring your iPhone, iPad, or Mac screen onto an Apple TV or another compatible display. This is handy for sharing content with a larger audience, giving presentations, or simply displaying your device's interface on a bigger screen.
Multi-Room Audio: With AirPlay 2, the technology was expanded to support multi-room audio. This means you can play the same audio content on multiple AirPlay 2-enabled speakers throughout your home, creating a synchronized audio experience in different rooms.
Control and Compatibility: AirPlay works seamlessly with Apple devices, and many third-party devices and apps also support AirPlay functionality. These devices might include speakers, receivers, smart TVs, and more. Keep in mind that while some devices might support audio-only AirPlay, others might support video streaming and screen mirroring as well.
AirPlay 2: AirPlay 2 is an updated version of the technology that offers improved performance and additional features like multi-room audio support, better synchronization, and enhanced compatibility with a wider range of devices.
To use AirPlay, make sure both your source device (iPhone, iPad, Mac) and the target device (speakers, TV, etc.) are connected to the same Wi-Fi network. Then, simply use the AirPlay icon or option on your device's control panel to select the target device and start streaming. The content will be sent wirelessly, allowing you to enjoy your media on a larger screen or through better speakers.
Coaxial digital inputs are a type of connection found on audio and video equipment, such as audio receivers, soundbars, and home theater systems. These inputs are designed to carry digital audio signals using a coaxial cable. Coaxial digital inputs are commonly used for connecting devices that transmit digital audio, such as CD players, DVD players, Blu-ray players, gaming consoles, and some set-top boxes.
Here's how coaxial digital inputs work and some key points to know:
Digital Audio Transmission: Coaxial digital inputs transmit audio in a digital format, typically using a standard known as S/PDIF (Sony/Philips Digital Interface). This means that the audio signal remains in a digital state without being converted to analog until it reaches the destination device.
Cable Type: Coaxial digital inputs use a specific type of coaxial cable with RCA connectors. The cable has a central conductor surrounded by a layer of insulation and a metal shield. This design helps minimize electromagnetic interference and maintains the integrity of the digital signal.
Audio Quality: Coaxial digital inputs can carry high-quality digital audio signals, including formats like PCM (Pulse Code Modulation) and Dolby Digital.
Compatibility: Many audio and video devices support coaxial digital inputs and outputs. However, it's important to ensure that both the source device and the destination device have coaxial digital connectors.
Use Cases: Coaxial digital inputs are commonly used for connecting devices that do not have HDMI connections, especially older audio and video equipment. They can be used for sending audio from devices like DVD players, CD players, and gaming consoles to an audio receiver or sound system.
Cable Length: Like any cable connection, the length of the coaxial cable can impact signal quality. It's advisable to use high-quality cables and keep cable lengths as short as possible to minimize signal loss.
When connecting devices with coaxial digital outputs to devices with coaxial digital inputs, you will need a coaxial digital cable with appropriate connectors on each end.
It's worth noting that modern audio and video equipment often feature HDMI connections, which can carry both video and audio signals in a single cable. However, coaxial digital inputs remain relevant, especially for connecting legacy devices or for scenarios where HDMI is not available or practical.
Frequency response is a measure of how well an audio device (such as a speaker, headphone, microphone, or amplifier) reproduces sound across a range of frequencies. It is a crucial factor in determining the overall audio quality and the ability of a device to accurately reproduce different pitches and tones in audio content.
Frequency response is usually represented graphically, with frequency (measured in Hertz, or Hz) on the x-axis and amplitude (usually measured in decibels, or dB) on the y-axis. The graph, known as a frequency response curve, shows how the device responds to different frequencies. The flatter the curve, the more neutral and accurate the frequency response.
Here are some key points to understand about frequency response:
Flat Frequency Response: An ideal audio device would have a completely flat frequency response curve, meaning it reproduces all frequencies equally accurately. In practical terms, achieving a perfectly flat response is challenging, but high-quality audio equipment aims to keep the response as flat and consistent as possible.
Bass and Treble Response: The frequency response curve helps visualise how well a device reproduces both low-frequency (bass) and high-frequency (treble) sounds. The bass and treble regions of the curve provide insights into the device's ability to handle deep lows and crisp highs.
Roll-Off and Extremes: A device's frequency response curve might show a gradual roll-off at very low or very high frequencies. This is natural and often a design choice to prevent distortion or strain at extreme ends of the frequency spectrum.
Measurement Standards: Frequency response measurements are typically conducted under controlled laboratory conditions using specialised equipment. It's important to consider whether the measurements were taken in an anechoic chamber (where reflections are minimised) or in a real-world environment, as this can affect the results.
Human Perception: While a flat frequency response is desirable, human perception of sound can vary. Some listeners might prefer a slight boost in bass or treble frequencies, known as "voicing," for a more pleasing or exciting sound.
Room Acoustics: It's important to note that the frequency response of an audio device can be influenced by the acoustics of the room in which it is placed. Room reflections, resonances, and other factors can affect how sound is perceived.
Comparing Devices: When comparing the frequency response of different audio devices, it's important to consider the context, the intended use, and your personal preferences. A device with a flat response might not always be the best choice if you're looking for a specific sound signature.
Frequency response is just one aspect of audio quality, and a device's performance should be evaluated in conjunction with other factors such as distortion, sensitivity, and soundstage. When choosing audio equipment, it's a good idea to listen to demonstrations whenever possible and read reviews from reputable sources.
Optical digital inputs, often referred to as "Toslink" or "S/PDIF" inputs, are a type of audio input commonly found on audio equipment such as AV receivers, soundbars, home theatre systems, and digital-to-analog converters (DACs). These inputs allow you to connect optical audio sources, such as TVs, gaming consoles, Blu-ray players, and CD players, to your audio device for high-quality digital audio transmission.
Key points about optical digital inputs:
Optical Cable: Optical digital inputs use a specific type of cable known as an optical or Toslink cable. This cable transmits audio signals using light pulses, making it immune to electromagnetic interference and providing a high-quality digital audio connection.
Audio Transmission: Optical digital inputs transmit audio signals in a digital format, ensuring a clean and accurate audio transfer without the potential for analog interference.
Audio Formats: Optical inputs can support various digital audio formats, including stereo PCM (Pulse Code Modulation), Dolby Digital, DTS, and more, depending on the capabilities of the connected devices.
Home Theatre Systems: Optical inputs are commonly used in home theatre setups to connect sources like TVs, Blu-ray players, and gaming consoles to AV receivers. This allows for high-quality audio playback through the home theatre speakers.
Soundbars and Speakers: Soundbars often feature optical inputs, allowing you to connect your TV or other audio sources directly to the soundbar for improved audio quality. Some powered speakers and audio systems also include optical inputs.
DACs and Audio Interfaces: Digital-to-analog converters (DACs) and audio interfaces often have optical inputs to convert digital audio signals into analog audio for playback through headphones or speakers.
Simple Setup: Optical connections are easy to set up. You plug one end of the optical cable into the optical output of your source device and the other end into the optical input of your audio device.
Dolby Digital and DTS: Optical connections are commonly used for transmitting Dolby Digital and DTS surround sound formats, making them ideal for home theatre applications.
Limitations: While optical connections provide high-quality audio transmission, they have some limitations compared to HDMI connections. For instance, they may not support certain advanced audio formats like Dolby Atmos.
Device Compatibility: When using optical digital inputs, it's important to ensure that both the source device (e.g., TV, Blu-ray player) and the destination device (e.g., AV receiver, soundbar) support the same audio formats and capabilities.
Signal Loss: Very long optical cables might experience signal loss due to the attenuation of the light pulses over distance.
Optical digital inputs offer a convenient and reliable way to connect your audio sources to compatible audio devices for high-quality digital audio transmission. They are particularly popular in home theatre setups and with devices that lack HDMI or other digital audio connections.
Power, in the context of audio and video systems, refers to the electrical energy needed to operate and drive various components within these systems. It plays a crucial role in determining the performance, volume, and overall quality of audio and video playback. The power requirements and considerations vary depending on the specific components and setups being used.
Here's how power is relevant in audio and video systems:
Audio Systems:
Amplifiers: Power amplifiers are responsible for increasing the amplitude of audio signals to drive speakers. The power output of an amplifier is typically measured in watts per channel (WPC). Higher-powered amplifiers can deliver louder and more dynamic audio, especially for large rooms or high-performance setups.
Speaker Power Handling: Speakers have power handling capabilities that indicate the maximum amount of power they can handle without distortion or damage. Matching the amplifier's power output to the speaker's power handling is important for optimal performance and longevity.
Efficiency and Distortion: Adequate power is essential to prevent underpowering, which can lead to distortion at higher volumes. Insufficient power can cause clipping and distortion, negatively impacting audio quality.
Subwoofers: Powered subwoofers require sufficient power to reproduce low-frequency sound accurately. Subwoofers often have their own built-in amplifiers to drive the dedicated low-frequency drivers.
Video Systems:
Display Devices: Video displays, such as TVs and projectors, require power to illuminate the screen and produce images. The power consumption of displays varies based on factors like screen size, technology (LCD, OLED, etc.), and brightness settings.
Projectors: High-powered projectors are needed for larger screens or brighter environments. Projector power is measured in lumens, indicating the brightness output.
AV Receivers: AV receivers act as central hubs for audio and video systems. They require power to process and amplify audio signals, as well as to handle video switching and processing tasks.
Media Players and Streaming Devices: Devices that play audio and video content, such as Blu-ray players, streaming devices, and gaming consoles, require power to operate and provide content to displays and audio systems.
Audio-Video Processors: Audio-video processors, often used in advanced home theatre setups, require power to handle complex audio decoding and video processing tasks.
Power Management: Efficient power management, including energy-saving modes and automatic power-off features, can help reduce energy consumption and extend the lifespan of components.
Power Distribution: Ensuring proper power distribution and surge protection is crucial to safeguarding equipment from power fluctuations, voltage spikes, and potential damage.
The power requirements for audio and video systems depend on the desired performance, room size, speaker sensitivity, and other factors. Adequate power ensures clean and accurate audio reproduction, clear video playback, and an overall enjoyable and immersive entertainment experience. When setting up audio and video systems, it's important to consider the power needs of each component and ensure proper power management for optimal performance and longevity.
The RS232 port, also known as a serial port or COM port, is a communication interface that was widely used for connecting computers and peripheral devices for serial data communication. While its popularity has waned in favour of newer communication standards, the RS232 port played a significant role in early computing and is still used in certain applications today. Here's an overview of the RS232 port:
Serial Communication: RS232 is a type of serial communication protocol that transmits data one bit at a time over a single data line. It is a point-to-point communication method, meaning it connects two devices directly.
Physical Connector: The RS232 port typically uses a 9-pin or 25-pin D-sub connector, also known as a serial connector. The 9-pin version is more common for personal computers.
Data Transmission: RS232 allows for asynchronous communication, where data is transmitted without a continuous clock signal. Start and stop bits are used to delineate data frames.
Applications: RS232 was used for various purposes, such as connecting modems, printers, mice, keyboards, barcode scanners, and other peripherals to computers. It also enabled communication between computers and external devices like industrial equipment and instrumentation.
Configuration: RS232 connections required proper configuration of settings such as baud rate (data transmission speed), parity, data bits, and stop bits. Matching settings on both sides of the connection was crucial for successful communication.
Distance and Speed Limitations: RS232 communication was generally limited to short distances (usually up to 50 feet or 15 meters) due to signal degradation. Higher baud rates could further limit cable length.
Legacy Use: While newer communication interfaces like USB and Ethernet have largely replaced RS232 in consumer devices, it is still used in specialised applications, such as industrial automation, scientific instrumentation, and legacy equipment.
Level Shifting: RS232 uses voltage levels of +3 to +15 volts for logic 1 and -3 to -15 volts for logic 0. As such, devices interfacing with RS232 may require level shifting or conversion to match the voltage levels of modern devices.
Adapters: Adapters or converters are available to interface RS232 devices with modern computers or devices lacking native RS232 ports.
Historical Significance: RS232 was a key interface during the early years of computing and contributed to the development of modern data communication protocols. Its legacy can still be seen in the use of COM port designations in Windows operating systems.
While the RS232 port has largely been replaced by more advanced communication interfaces, its historical significance and ongoing use in specific applications make it an important part of the evolution of computer connectivity.
Surround channel configuration refers to the arrangement and placement of speakers in a surround sound system to create an immersive audio experience. Surround sound systems use multiple speakers placed strategically around the listener to reproduce audio from different directions, enhancing the sense of realism and spatial depth in movies, music, and other audio content. The most common surround channel configurations include:
5.1 Channel Surround Sound:
7.1 Channel Surround Sound:
9.1 and 9.1.2 Channel Surround Sound (Dolby Atmos Enabled):
11.1 and 11.1.4 Channel Surround Sound (Dolby Atmos Enabled):
It's important to note that different surround sound formats, such as DTS:X and Auro-3D, may offer variations in channel configurations and speaker placements. The choice of surround channel configuration depends on factors such as the size and layout of the room, the capabilities of the audio equipment, personal preferences, and the type of audio content being enjoyed.
To achieve the best results, proper speaker placement, calibration, and optimisation are essential. Many AV receivers and processors come with built-in room calibration systems that help optimise the audio performance based on the room's acoustics and the specific speaker configuration in use.
A tweeter is a type of loudspeaker driver designed to reproduce high-frequency sounds in an audio system. It is responsible for producing the treble or high-pitched frequencies in music and audio recordings. Tweeters are essential components in multi-driver speaker systems, such as two-way, three-way, and more complex speaker designs, where different drivers are dedicated to reproducing specific frequency ranges.
Key characteristics and features of tweeters include:
Frequency Range: Tweeters are designed to handle high-frequency sounds, typically ranging from around 2,000 Hertz (Hz) to 20,000 Hz (20 kHz) and above. This range covers the uppermost portion of the audible spectrum.
Diaphragm Material: Tweeter diaphragms are often made from lightweight and rigid materials that can respond quickly to high-frequency vibrations. Common diaphragm materials include fabric, silk, aluminum, titanium, beryllium, and diamond.
Driver Types: Tweeters can be found in various driver designs, including dome tweeters, ribbon tweeters, cone tweeters, and horn-loaded tweeters. Each type has its own characteristics and advantages.
Dispersion: Tweeters are designed to provide wide dispersion of high-frequency sound to ensure that the treble frequencies are evenly distributed throughout the listening area.
Crossover: In multi-driver speaker systems, a crossover network is used to direct specific frequency ranges to different drivers. The crossover ensures that the tweeter only receives and reproduces high-frequency signals.
Power Handling: Tweeters have different power handling capabilities, which indicate the maximum amount of power they can handle without distortion or damage.
Sensitivity: Tweeter sensitivity refers to how efficiently the tweeter converts electrical signals into sound. Higher sensitivity allows for more output with less input power.
Waveguide or Horn: Some tweeters are equipped with waveguides or horns to control and improve the dispersion of high-frequency sound.
Tweeters work in conjunction with other drivers in a speaker system, such as midrange drivers and woofers, to create a full and balanced sound. The combined efforts of these drivers result in accurate audio reproduction across the entire frequency spectrum.
When selecting speakers or audio equipment, it's important to consider the quality and design of the tweeters to ensure that they contribute to clear and detailed treble reproduction. A well-designed tweeter can enhance the overall audio experience by reproducing intricate details, harmonics, and spatial cues present in music and audio recordings.
Wireless LAN, commonly referred to as Wi-Fi (Wireless Fidelity), is a technology that allows devices to connect to the internet and communicate with each other wirelessly using radio waves. Wi-Fi is a fundamental technology in modern networking, enabling wireless connectivity for a wide range of devices, from smartphones and laptops to smart home devices and IoT (Internet of Things) devices.
Key features and concepts related to Wi-Fi include:
Wireless Access Points (APs): Access points are devices that create Wi-Fi networks. They transmit and receive data between Wi-Fi-enabled devices and the wired network infrastructure, such as routers and switches.
Wi-Fi Standards: Wi-Fi technology has evolved over the years, with different generations or standards providing improvements in data transfer speed, range, and capabilities. Common Wi-Fi standards include 802.11n, 802.11ac, and 802.11ax (Wi-Fi 6).
Frequency Bands: Wi-Fi operates in specific frequency bands, most commonly in the 2.4 GHz and 5 GHz bands. The 5 GHz band generally offers higher data transfer speeds and less interference but may have slightly shorter range compared to the 2.4 GHz band.
Channels: Wi-Fi channels are specific frequencies within the frequency bands. Channels are used to avoid interference between neighboring networks.
SSID (Service Set Identifier): The SSID is the name of a Wi-Fi network. When you search for available Wi-Fi networks on your device, you see a list of SSIDs to choose from.
Encryption: Wi-Fi networks can be secured using encryption protocols like WPA2 (Wi-Fi Protected Access 2) or WPA3. Encryption helps protect data transmitted over the wireless network from unauthorised access.
Authentication: Wi-Fi networks often require a password or other authentication method to ensure that only authorised users can connect.
Range: The range of a Wi-Fi network depends on factors like the power of the wireless access point and obstacles in the environment. Signal strength may weaken over distance or due to interference from walls, floors, and other electronic devices.
Wireless LAN Controllers: In enterprise or larger network setups, wireless LAN controllers manage multiple access points, optimising network performance, security, and roaming capabilities.
Wi-Fi is essential for enabling wireless internet connectivity, allowing devices to access online services, browse the web, stream media, and interact with cloud-based applications. It has transformed the way we use and interact with technology, enabling seamless and convenient connectivity in various environments, from homes and offices to public spaces and public transportation.
The size of a woofer bass driver is typically measured in inches (in) rather than millimetres (mm), as it is a common standard for speaker measurements. Woofers are responsible for producing low-frequency sounds, or bass, in audio systems. The size of the woofer driver can significantly impact the speaker's ability to reproduce deep and impactful bass frequencies.
Common woofer sizes for speakers are typically measured in inches and include sizes like 8 inches, 10 inches, 12 inches, and larger. The larger the woofer's diameter, the more air it can move, resulting in potentially deeper and more powerful bass output.
For reference, here's a rough conversion from inches to millimetres for some common woofer sizes:
Keep in mind that the actual performance of a woofer is influenced by factors beyond its size, such as the design of the speaker enclosure, the materials used for the woofer cone, and the quality of the overall speaker construction. When choosing speakers, consider the woofer size along with other specifications to ensure that the speakers meet your desired audio performance and room size requirements.
Instyle Hi Fi strives to make every purchase a happy one.
Please read our Refund, Return Warranty Policy before making a purchase from Instyle Hi Fi, our Outlined are Our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.
Always inspect any products that we have delivered to you or that you picked up from the Instyle Hi Fi store, to make sure you are completely satisfied with the condition of the products, including that the products are of merchantable quality.
If you have any questions about this policy, please contact our staff on 1300 410 499 or email [email protected].
Please choose carefully as refunds for change of mind would only be accepted with a restocking fee subject to approval. We recommend you carefully choose any products before adding them to your cart and continuing with your order. The restocking fee is 25% if approved.
If any products are delivered damaged, please contact our Customer service Staff as soon as possible. Instyle Hi Fi will organise to have your products returned to Instyle Hi Fi and to arrange for a replacement of your products fast. Damaged products need to be returned in the same condition received by you with all original packaging, accessories and manuals.
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Instyle Hi Fi will refund all delivery charges in the event an item has to be returned due to a fault or damage and no replacement items can be found. Delivery refund will only be approved within 14 days of purchase and all original packaging, accessories and manuals are included.
Refer to Consumer Guarantee laws for more information.
Any Refunds will be made by Instyle Hi Fi using the same method of payment used to make your purchase. Refunds will normally be processed within five (5) days.
Instyle Hi Fi reserve the right to refund and cancel any order when the below occurs.
Before returning any goods please contact our service team for approval and return merchandise number 1300 410 499
You may also contact Instyle Hi Fi on 1300 410 499 or visit the store where the items were collected. A Instyle Hi Fi team member will help you with any return or repair. This will include inspecting the products, organising for the products to be repaired, or offering you a replacement.
Products need to be returned within a reasonable time period. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.
If any goods cannot be easily returned to the Instyle Hi Fi store, due to where you are located please contact our service staff for help with logistics 1300 410 499
Products returned under warranty will be assessed and/or repaired within a reasonable time period. You will be provided with a repair time after the item is assessed. This time may vary due to reasons beyond our or the manufacturer's control, such as parts availability and incorrect fault advice given.
You may be required to pay labour, assessment or freight costs, such as where goods are assessed to have been damaged by misuse or accident, or where the goods are assessed not to be faulty. We will provide you with a cost if this case arrises.
If any electrical goods that you returned may lose settings or user saved preferences during the resetting and rebooting phases in a repair sequence.
Please note that if you choose to cancel an online order before it has been dispatched and a request for refund is approved, a 1.4% fee will be applied to your refund amount. This fee covers charges that we are unable to recover from the Visa and Mastercard networks.
Thank you for your understanding.
Purchasing from Instyle Hi Fi is an acceptance of the above policies.
If you have any questions relating to your Order, please contact us on 1300 410 499 or email customer support on [email protected].